At Heartnstrings, your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.heartnstrings.com.

1 Information We Collect

We may collect the following information when you use our website:

• Name, email address, phone number, and shipping details

• Payment information (processed securely via third-party gateways — we do not store card data)

• Customisation details (images, text, or design notes for engraving)

• Cookies and analytics data to improve your browsing experience

2 How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate about your purchase or support requests

• Personalise your shopping experience

• Send occasional updates or offers (you can opt out anytime).

3 Data Security

We use SSL encryption and secure payment gateways to protect your data.
Your information is never sold, shared, or rented to third parties for marketing purposes.

4 Cookies

We use cookies to:

• Remember your preferences

• Improve site performance

• Analyse site traffic anonymously

You can disable cookies anytime in your browser settings.

5 Your Rights

You may request:

• Access to the personal information we hold about you

• Corrections or deletion of your data (where applicable)

• To opt out of marketing communications

6 Contact Us

If you have questions about this Privacy Policy, please contact:
📧 justask.heartnstrings@gmail.com